FAQs & Troubleshooting
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DS-600
52 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
3.
Install the scanner driver (For Windows)
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Can I print from or scan to Android™ Smartphone?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
8.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
9.
Open the "Scanners and Cameras" and Properties.
10.
File size of the scanned document.
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
I do not have or lost the black and white calibration sheet.
13.
Calibrate your scanner. (For Windows)
14.
What scanning modes are available in DSmobileSCAN II?
15.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
16.
How to identify your Operating System (OS).
17.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
18.
What paper sizes are available in DSmobileSCAN II?
19.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
20.
Install the DSmobile Scan application. (For Windows users only)
21.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
22.
Uninstall the scanner driver (For Windows)
23.
Open the Control Panel (For Windows)
24.
Turn off the scanner.
25.
What is DSmobileSCAN II software?
26.
Where is the battery located?
27.
Is my scanner compatible with Windows?
28.
What kind of software can I use with my scanner?
29.
When I calibrate I get a "White-only" calibration message.
30.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)