FAQs & Troubleshooting
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DCP-T310
175 Results
1. 01/07/2025
(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
2. 01/07/2025
(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
3. 02/06/2025
(Video) Check the firmware version.
4. 16/04/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
5. 16/04/2025
Brother iPrint&Scan cannot find my Brother machine (macOS)
6. 16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
7. 16/04/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)
8. 16/04/2025
I cannot print from my computer via USB.
9. 13/12/2024
How to identify your Operating System (OS).
10. 28/11/2024
I cannot install the printer driver or print in Windows 11.
11. 01/08/2024
Paper Jam
12. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
13. 05/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
14. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
15. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
16. 05/09/2023
(Video) Load an Envelope (Manual Feed Slot)
17. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
18. 27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
19. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
20. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
21. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
22. 01/06/2023
Delete print jobs from the print queue.
23. 07/04/2023
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
24. 27/03/2023
"Offline" appears on the Status Monitor.
25. 27/03/2023
Change the printer driver settings (Windows/macOS)
26. 27/03/2023
The printer status is Offline or Paused.
27. 23/03/2023
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
28. 17/03/2023
Open the "Scanners and Cameras" and Properties.
29. 15/02/2023
Printing is slow or printed images are too dark (Windows)
30. 15/02/2023
Install the built-in drivers (For Windows 8 and Windows 10)