FAQs & Troubleshooting
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DCP-L3551CDW
287 Results
1. 11/03/2025
What is the default password for my Brother machine?
2. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
3. 19/02/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
4. 19/02/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)
5. 19/02/2025
My Brother machine is unresponsive.
6. 19/02/2025
I cannot scan via network.
7. 05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
8. 19/12/2024
Where can I download Brother iPrint&Scan application for Mac?
9. 13/12/2024
How to identify your Operating System (OS).
10. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
12. 04/07/2024
Brother iPrint&Scan cannot find my Brother machine (macOS)
13. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
14. 05/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
15. 28/05/2024
Drum End Soon
16. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
17. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
18. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
19. 04/01/2024
(Video) Unpack your Brother machine
20. 04/01/2024
(Video) Load an Envelope (Manual Feed Slot)
21. 04/01/2024
(Video) Connect telephone line and power cords
22. 04/12/2023
Toner Low
23. 25/08/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
24. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
25. 29/06/2023
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
26. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
27. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
28. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
29. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
30. 01/06/2023
Print both sides of paper or a booklet automatically