FAQs & Troubleshooting
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DCP-L2640DW
147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
What is the default password for my Brother machine?
2.
How to identify your Operating System (OS).
3.
(Video) Document is Jammed in the Top of the ADF Unit
4.
What is the default password for my BRAdmin or Web Based Management?
5.
(Video) Set up your Brother machine
6.
What is the recommended paper?
7.
Toner Low or Prepare New Toner Cartridge
8.
Enable the Brother machine's network interface.
9.
(Video) Paper is Jammed inside the Machine
10.
My Brother machine could not be found over the network when I installed drivers on my computer.
11.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
12.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
I cannot print full-page photos or images using Email Print.
15.
The message "Retry Updating by USB", "Retry by USB" or "Try updating by Firmware Update tool." appears on the machine's LCD when the machine is turned on.
16.
Media Type Mismatch or Media Mismatch
17.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
18.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
19.
No Toner
20.
(Video) Paper is Jammed in the Paper Tray
21.
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
22.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
23.
Update the Driver or Firmware for your Brother machine
24.
(Video) Remove Small Scraps of Paper Jammed in the ADF
25.
(Video) Document is Jammed under the Document Cover
26.
Cannot Scan ##
27.
Cannot Print ##
28.
Use Universal Print (Mac)
29.
Important points you need to confirm before configuring your Brother machine for a wireless network.
30.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).