1. 19/02/2025

I can print but cannot scan via network. (For Mac)

2. 05/02/2025

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

3. 13/12/2024

How to identify your Operating System (OS).

4. 28/11/2024

I cannot install the printer driver or print in Windows 11.

5. 24/10/2024

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

6. 15/10/2024

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

7. 05/06/2024

I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)

8. 14/02/2024

I cannot print using my Brother machine on a wireless network (Mac)

9. 31/01/2024

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

10. 17/11/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

11. 10/08/2023

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

12. 27/06/2023

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

13. 27/06/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

14. 08/06/2023

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

15. 01/06/2023

Delete print jobs from the print queue.

16. 16/05/2023

I cannot print from my computer via USB.

17. 16/05/2023

My Brother machine's PhotoCapture Center® will not recognize my memory card.

18. 10/04/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

19. 07/04/2023

I cannot print using my Brother machine on a wireless network (Windows)

20. 27/03/2023

"Offline" appears on the Status Monitor.

21. 27/03/2023

Install the built-in drivers (For Windows 8 and Windows 10)

22. 27/03/2023

Change the printer driver settings (Windows/macOS)

23. 27/03/2023

The printer status is Offline or Paused.

24. 24/03/2023

Open the Status Monitor

25. 17/03/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

26. 17/03/2023

I can print but cannot scan via network. (For Windows)

27. 17/03/2023

Open the "Scanners and Cameras" and Properties.

28. 15/02/2023

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

29. 14/02/2023

Scan and save a document in PDF format (Scan to File)

30. 14/02/2023

Configure or change the settings of the ControlCenter 2 or 3 scanning options