FAQs & Troubleshooting
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DCP-J315W
266 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
3.
How do I clear the message "Cannot Detect" from the display?
4.
Paper Jam
5.
What is Brother iPrint&Scan?
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
How to identify your Operating System (OS).
10.
Can I print from or scan to Android™ Smartphone?
11.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
12.
Print using only the black ink cartridge when the Color cartridges have run out.
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
What driver package format is supported by my Linux distribution?
16.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
One or more of my colors are not printing (blank). What can I do?
19.
Replace Ink
20.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
21.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
Change the printer driver settings (Windows/macOS)
24.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
25.
How do I know which side up my photo paper should be in the tray?
26.
I cannot print using my Brother machine on a wireless network (Windows)
27.
Where is the USB port on the machine?
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
I cannot find some option in the Printing preferences. (For Windows)
30.
Cover is Open