FAQs & Troubleshooting
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DCP-J140W
261 Results
1.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
2.
Improve poor print quality.
3.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
4.
Load paper in the paper tray
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (For Windows)
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
Can I print from or scan to Android™ Smartphone?
9.
The printer status is Offline or Paused.
10.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
13.
How to identify your Operating System (OS).
14.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
15.
Where is the USB port on the machine?
16.
What is the "Station ID" and how do I set it?
17.
I cannot install the printer driver or print in Windows 11.
18.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
19.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
20.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
21.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
22.
Delete print jobs from the print queue.
23.
What is Brother iPrint&Scan?
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Print a web page from iPrint&Scan when using an Android™ mobile device.
26.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
27.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
28.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
29.
Can I print from and scan to iPhone, iPod touch and iPad?
30.
Where can I find the ink cartridges for my new Brother machine?