FAQs & Troubleshooting
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DCP-J125
195 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Ink Low
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
5.
Where can I find the ink cartridges for my new Brother machine?
6.
Where is the USB port on the machine?
7.
Scan and save a document in PDF format (Scan to File)
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
Paper Jam
10.
How do I load envelopes into my machine?
11.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
12.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
What driver package format is supported by my Linux distribution?
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
17.
I still receive the error message "Paper Jam" after I removed the jammed paper.
18.
How to identify your Operating System (OS).
19.
The printer status is Offline or Paused.
20.
Replace Ink
21.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
22.
I cannot scan when using SELinux (Security-Enhanced Linux)
23.
Check the firmware version.
24.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
25.
"Offline" appears on the Status Monitor.
26.
Delete print jobs from the print queue.
27.
I cannot find some option in the Printing preferences. (For Windows)
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
30.
Locate files scanned with ControlCenter2 (For Macintosh)