FAQs & Troubleshooting
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DCP-9010CN
268 Results
1.
What is Brother iPrint&Scan?
2.
Jam Tray
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print on plain paper or bond paper from the Manual feed slot
5.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
6.
Change the printer driver settings (Windows/macOS)
7.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
8.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
11.
Can I print from or scan to Android™ Smartphone?
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
The printer status is Offline or Paused.
14.
Jam Inside
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Adjust color settings by using the custom setting in the printer driver
17.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
18.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
19.
Delete print jobs from the print queue.
20.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
21.
Can I print on transparencies e.g. for overhead projectors?
22.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
23.
Out of Memory
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
Open the "Scanners and Cameras" and Properties.
26.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
29.
Download a file from the "Downloads" section and save it to Windows 8 computer.
30.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.