FAQs & Troubleshooting
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DCP-7040
175 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Scan and save a document in PDF format (Scan to File)
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Locate files scanned with ControlCenter2 (For Macintosh)
5.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
6.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
7.
How to identify your Operating System (OS).
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Delete print jobs from the print queue.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Scan a document from the Windows Vista Photo Gallery
13.
ControlCenter3 displays a blank screen at startup (Windows)
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
Locate files scanned with ControlCenter3 (For Windows)
17.
The paper is skewed when it's printed.
18.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
19.
Which E-mail packages are compatible with ControlCenter3?
20.
How do I clear the message "MFC is Busy" or "Connect Failure"?
21.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
22.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
23.
What driver package format is supported by my Linux distribution?
24.
I cannot scan via USB. (Mac OS X)
25.
My Brother machine misfeeds paper.
26.
Scan a document using "Scanner and Camera Wizard" in Windows XP
27.
How do I clean the laser scanner window?
28.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
29.
When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
30.
Configure the Scan to Email Feature (Linux)