FAQs & Troubleshooting
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DCP-7010
236 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
6.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
7.
Scan and save a document in PDF format (Scan to File)
8.
How do I load legal size paper in the paper tray?
9.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
10.
How do I factory reset the print server?
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
13.
How can I improve poor print quality ?
14.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
15.
Load paper.
16.
What driver package format is supported by my Linux distribution?
17.
Cannot print after a Windows 10 update (June 2020)
18.
Delete print jobs from the print queue.
19.
How to identify your Operating System (OS).
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
I cannot print from my computer via USB.
22.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
23.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
24.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
25.
Does NC-2200w work with Windows Vista?
26.
My Brother machine misfeeds paper.
27.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
28.
"Paper Jam Tray" error appears on the LCD. What should I do?
29.
I cannot print from my computer via network. (For Macintosh)
30.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?