FAQs & Troubleshooting
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DCP-585CW
291 Results
1.
What is Brother iPrint&Scan?
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
4.
How do I know which side up my photo paper should be in the tray?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Scan and save a document in PDF format (Scan to File)
8.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
9.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
10.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
11.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
12.
I still receive the error message "Paper Jam" after I removed the jammed paper.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Cannot print after a Windows 10 update (June 2020)
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
17.
One or more of my colors are not printing (blank). What can I do?
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
21.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
22.
How do I load envelopes into my machine?
23.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
24.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
25.
Delete print jobs from the print queue.
26.
I cannot find some option in the Printing preferences. (For Windows)
27.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
28.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
29.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
30.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.