FAQs & Troubleshooting
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DCP-560CN
232 Results
1.
The printer status is Offline or Paused.
2.
How do I know which side up my photo paper should be in the tray?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
5.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
6.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
7.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
8.
What driver package format is supported by my Linux distribution?
9.
Print command (cupswrapper) (Linux)
10.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
11.
I cannot print from my computer via USB.
12.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
13.
Print command (LPR) (Linux)
14.
Pre-Required Procedures (Linux)
15.
Delete print jobs from the print queue.
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
Can I use AirPrint with my Brother machine?
18.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
19.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
20.
I cannot scan via USB. (Mac OS X)
21.
Scan multiple pages into one file instead of each scan being saved as a separate file.
22.
The print speed is very slow when I use XML Paper Specification Printer Driver.
23.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
24.
Can I print using only the black ink cartridge when the Color cartridges have run out?
25.
Where can I get FaceFilter Studio and what can I do with this application?
26.
Which E-mail packages are compatible with ControlCenter3?
27.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
28.
I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
29.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
30.
How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?