FAQs & Troubleshooting
Popular |

DCP-560CN
232 Results
1.
How do I know which side up my photo paper should be in the tray?
2.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
3.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
4.
Delete print jobs from the print queue.
5.
How do I load paper?
6.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
7.
The printer status is Offline or Paused.
8.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
10.
Can I print using only the black ink cartridge when the Color cartridges have run out?
11.
One or more of my colors are not printing (blank). What can I do?
12.
Where is the USB port on the machine?
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
15.
Important points for specifying the scan area (Linux)
16.
Uninstall Scan-key-tool. (Linux)
17.
Pre-Required Procedures (Linux)
18.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
19.
Windows 10 Support Information
20.
Protect your Brother machine against unauthorised access over the network
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Can I use AirPrint with my Brother machine?
23.
How to identify your Operating System (OS).
24.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
25.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
26.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
27.
Where can I get FaceFilter Studio and what can I do with this application?
28.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
29.
I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
30.
Which E-mail packages are compatible with ControlCenter3?