FAQs & Troubleshooting
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DCP-350C
198 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
4.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
5.
I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
The printer status is Offline or Paused.
8.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
What driver package format is supported by my Linux distribution?
11.
Cannot print after a Windows 10 update (June 2020)
12.
I am unable to print from a client PC to a printer on a print server. (Linux)
13.
Open the "Scanners and Cameras" and Properties.
14.
Can I print from or scan to Android™ Smartphone?
15.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
16.
Where is the USB port on the machine?
17.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
18.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
19.
ControlCenter3 displays a blank screen at startup (Windows)
20.
I cannot print from my computer via USB.
21.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
22.
Uninstall Scan-key-tool. (Linux)
23.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
24.
Check the firmware version.
25.
Locate files scanned with ControlCenter3 (For Windows)
26.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
27.
How do I clear Machine Error 46?
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
30.
When I print, the pages are smudged with ink. What should I do?