FAQs & Troubleshooting
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DCP-350C
199 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Locate files scanned with ControlCenter3 (For Windows)
3.
Scan and save a document in PDF format (Scan to File)
4.
How do I load paper?
5.
How do I clear Machine Error 46?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
How to identify your Operating System (OS).
8.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
9.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
10.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
11.
The edge of glossy paper is smudged.
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
The printer status is Offline or Paused.
14.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
15.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
16.
Is my Brother machine compatible with Windows Vista?
17.
Can third party ink be used to refill the ink cartridges?
18.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
19.
Where is the USB port on the machine?
20.
How do I clear the message "PAPER JAM" from the display?
21.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
22.
I cannot make borderless prints.
23.
How do I replace the Ink Cartridge?
24.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
25.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
26.
Delete print jobs from the print queue.
27.
Locate files scanned with ControlCenter2 (For Macintosh)
28.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
29.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
30.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?