FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcp165c_all.jpg)
DCP-165C
212 Results
1.
What driver package format is supported by my Linux distribution?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Delete print jobs from the print queue.
4.
I cannot make borderless prints.
5.
Scan and save a document in PDF format (Scan to File)
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Change the printer driver settings (Windows/macOS)
8.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
9.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Pre-Required Procedures (Linux)
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
14.
How to identify your Operating System (OS).
15.
How do I know which side up my photo paper should be in the tray?
16.
The printer status is Offline or Paused.
17.
I cannot scan via USB. (Mac OS X)
18.
Scan multiple pages into one file instead of each scan being saved as a separate file.
19.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
20.
Replace Ink
21.
How do I load envelopes into my machine?
22.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
23.
Configure the Scan to Email Feature (Linux)
24.
Uninstall Scan-key-tool. (Linux)
25.
Open the Status Monitor
26.
Scan a document into ScanSoft™ PaperPort™ 11SE
27.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
28.
I cannot install the driver when using the Driver Install Tool. (Linux)
29.
I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
30.
Configure scan settings without administrator privileges (Linux)