FAQs & Troubleshooting
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DCP-130C
203 Results
1.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
2.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
3.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
What driver package format is supported by my Linux distribution?
6.
The printer status is Offline or Paused.
7.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
8.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
9.
Install the built-in drivers (For Windows 8 and Windows 10)
10.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
11.
How to identify your Operating System (OS).
12.
Scan multiple pages into one file instead of each scan being saved as a separate file.
13.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
14.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
15.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
16.
One or more of my colors are not printing (blank). What can I do?
17.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
18.
How do I clear the message "PAPER JAM" from the display?
19.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
20.
I'm unable to access the memory (media) card in the media slot. What can I do?
21.
Configure and use the Scan Key Tool (Linux)
22.
Print command (LPR) (Linux)
23.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
24.
To install the printer driver easily using a tool. (Linux)
25.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
26.
Scan and save a document in PDF format (Scan to File)
27.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
28.
Improve poor print quality.
29.
How do I re-install the drivers?
30.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)