FAQs & Troubleshooting
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DCP-115C
207 Results
1.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
2.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
3.
How to identify your Operating System (OS).
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
5.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
6.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
7.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
9.
I'm using Macintosh®. What are the settings in the Scanner window used for?
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
12.
The printer status is Offline or Paused.
13.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
14.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
15.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
16.
Glossy Paper does not feed correctly. What can I do?
17.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
18.
How do I clean the Scanner to improve the copy or fax quality?
19.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
20.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
21.
ControlCenter3 displays a blank screen at startup (Windows)
22.
The LCD displays an error code (number). What does it mean?
23.
Vertical streaks appear in my copies.
24.
Delete a network scanner entry. (Linux)
25.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
26.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
27.
Uninstall printer drivers (Linux)
28.
Windows 10 Support Information
29.
Check the firmware version.
30.
Delete print jobs from the print queue.