FAQs & Troubleshooting
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109 Results
1.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
2.
What is Brother iPrint&Scan?
3.
Configuring frequently-used scan settings on your Brother machine.
4.
Check the firmware version.
5.
Download a file from the "Downloads" section and save it to Windows 8 computer.
6.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
7.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
8.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
9.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
10.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
11.
Can not scan a long document.
12.
Duplex (two-sided) scan
13.
Scan error due to length, reduce length
14.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
15.
Scan multiple pages into one file instead of each scan being saved as a separate file.
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Configuring frequently-used scan settings on your computer.
18.
Replace Pick up roller
19.
Document Jam
20.
Wireless setup is requesting a WPS PIN to complete the setup
21.
Enable the Brother machine's network interface.
22.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
23.
(Video) Update the Driver or Firmware for your Brother machine
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
My Brother machine could not be found over the network when I installed drivers on my computer.
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
"Multifeed detection" or "Multifeed Detection Error"
28.
Update the Driver or Firmware for your Brother machine
29.
Wireless LAN Error Codes
30.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)