FAQs & Troubleshooting
Popular |

ADS-1100W
102 Results
1.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
2.
What is Brother iPrint&Scan?
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Configuring frequently-used scan settings on your computer.
5.
The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
6.
My Brother machine doesn't feed a card for scanning.
7.
Replace Pad
8.
Replace Parts
9.
Printing/ Scanning with a mobile device
10.
All Blank Page Skipped
11.
Authenticate Error (Scan to FTP)
12.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
13.
Can not scan a long document.
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
A plastic card error occurs.
16.
TWAIN or WIA errors appear when starting to scan. (Windows)
17.
USB Flash Drive is Full (Scan to USB)
18.
OCR does not work.
19.
Colors in the scanned image are dark.
20.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
21.
I cannot start ControlCenter.
22.
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
23.
Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
24.
What driver package format is supported by my Linux distribution?
25.
Scan using XSane or GIMP (Linux)
26.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
27.
Check the firmware version.
28.
Sending Error (Scan to FTP)
29.
The scan speed is too slow.
30.
Scan from the Brother iPrint&Scan application using Windows Phone.