FAQs & Troubleshooting
![]() |
Popular |

PT-9700PC
165 Results
1.
Where can I find my Brother printer's serial number?
2.
How do I uninstall the printer driver?
3.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
4.
The printing position shifts vertically or horizontally. (Linux®)
5.
How do I transfer label or slip templates?
6.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
7.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
8.
Can I print from any software other than P-touch Editor? (for Windows)
9.
I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
10.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
11.
(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
12.
How to print in high resolution mode using an HG tape
13.
I do not know how to become a superuser in Ubuntu. (Linux®)
14.
I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
15.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
16.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
17.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
18.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
19.
Printing is not possible. (USB connection)
20.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
21.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
22.
I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
23.
Installing the LPR driver and CUPS wrapper driver (Linux®)
24.
Uninstalling the printer drivers (Linux®)
25.
Creating a label with GIMP (Linux®)
26.
Adding a custom media size for continuous tape / roll (Linux®)
27.
I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
28.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
29.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
30.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?