PT-9700PC FAQs & Troubleshooting PT-9700PC Not your product? Sort by Updated Date Popularity 2 Results 1. 12/06/2023 The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows) 2. 15/09/2020 The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows) P-touch Editor (Windows) FAQs & Troubleshooting