FAQs & Troubleshooting
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DCP-585CW
288 Results
61.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
62.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
63.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
64.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
65.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
66.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
67.
Uninstall the Brother Software and Drivers (Windows)
68.
I'm using Macintosh. What is the PreScan option used for?
69.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
70.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
71.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
72.
Configure and use the Scan Key Tool (Linux)
73.
Scan using XSane or GIMP (Linux)
74.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
75.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
76.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
77.
The driver installation finished successfully but I cannot print. (Linux)
78.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
79.
When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
80.
I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
81.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
82.
Command List of brscan. (Linux)
83.
Important points for specifying the scan area (Linux)
84.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
85.
Print command (cupswrapper) (Linux)
86.
I get a TS error when trying to print on a wireless network.
87.
ControlCenter3 displays a blank screen at startup (Windows)
88.
Use the Network Connection Repair Tool (Windows)
89.
Open the Status Monitor
90.
Open the Control Panel (For Windows)