FAQs & Troubleshooting
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MFC-J2720
281 Results
31.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
32.
(Video) Set up your Brother machine
33.
Scan from the Brother iPrint&Scan application using Windows Phone.
34.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
35.
Cannot Detect Ink Volume
36.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
37.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
38.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
39.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
40.
Configure a cover page for PC-FAX.
41.
Change the printer driver settings (Windows/macOS)
42.
The printer status is Offline or Paused.
43.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
44.
One or more of my colors are not printing (blank).
45.
Improve poor print quality.
46.
Replace Ink
47.
The faxes I send are always received with a vertical black line.
48.
Reset the network settings to the factory default.
49.
Clear wide, faded, horizontal lines(banding) appearing on printed documents.
50.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
51.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
52.
Important points you need to confirm before configuring your Brother machine for a wireless network.
53.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
54.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
55.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
56.
The downloaded driver's name is different from my machine's name. (Linux)
57.
Large characters are printed incorrectly. (Linux)
58.
To install the printer driver easily using a tool. (Linux)
59.
I cannot print using my Brother machine on a wireless network (Mac)
60.
Enable the Brother machine's network interface.