FAQs & Troubleshooting
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110 Results
31.
TWAIN errors appear when starting to scan. (Macintosh)
32.
TWAIN or WIA errors appear when starting to scan. (Windows)
33.
Colors in the scanned image are dark.
34.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
35.
Replace Roller
36.
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
37.
Can I print from and scan to iPhone, iPod touch and iPad?
38.
Reset the network settings to the factory default.
39.
Configure the Scan to Email Feature (Linux)
40.
What driver package format is supported by my Linux distribution?
41.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
42.
Delete a network scanner entry. (Linux)
43.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
44.
Other Error (Other Error)
45.
Cannot Delete
46.
Address Book Full
47.
Sending Error (Scan to FTP)
48.
Server Time out
49.
The scan quality is poor.
50.
Scan from the Brother iPrint&Scan application using Windows Phone.
51.
Download a file from the "Downloads" section and save it to Windows 8 computer.
52.
Setting up the Web icon (Brother Web Connect) function.
53.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
54.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
55.
Unable to Scan XX
56.
Unusable Device (Other Error)
57.
Out of Memory
58.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
59.
Important points for specifying the scan area (Linux)
60.
Pre-Required Procedures (Linux)