FAQs & Troubleshooting
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MFC-8820D
216 Results
1.
I'm using Macintosh. What is the PreScan option used for?
2.
What driver package format is supported by my Linux distribution?
3.
Does NC-2200w work with Windows Vista?
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
Can I use non-Brother or third party supplies with the Brother machine?
6.
Cannot print after a Windows 10 update (June 2020)
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
9.
What can happen if the wrong paper is used in your machine.
10.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
11.
Scan a document in Mac OS X 10.6.
12.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
13.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
14.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
15.
What is Distinctive Ring and how do I program it?
16.
I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
17.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
18.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
19.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
I can print but cannot scan via network. (For Macintosh)
22.
Check the IP addresses of your PC and the Brother machine
23.
Windows 7 Support Information
24.
The machine does not print anything.
25.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
26.
What does "MACHINE ERROR XX" mean?
27.
What does "COMM.ERROR" on the LCD display mean?
28.
Can I buy any MICR toner?
29.
I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
30.
I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?