FAQs & Troubleshooting
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MFC-8820D
216 Results
1.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
2.
Pre-Required Procedures (Linux)
3.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
4.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
5.
Cannot print after a Windows 10 update (June 2020)
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
8.
Can I use non-Brother or third party supplies with the Brother machine?
9.
I'm using Macintosh. What is the PreScan option used for?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
What driver package format is supported by my Linux distribution?
12.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
13.
The paper is skewed when it's printed.
14.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
15.
Can I confirm that the FAX was sent correctly?
16.
What can happen if the wrong paper is used in your machine.
17.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
18.
How do I program the date and time?
19.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
20.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
21.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
22.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
25.
Print the Network Configuration page
26.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
27.
Functions supported in the Windows 7 built-in drivers
28.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
29.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
30.
Windows 7 Support Information