FAQs & Troubleshooting
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MFC-5860CN
283 Results
1.
The printer status is Offline or Paused.
2.
How do I load paper in paper tray#2?
3.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
4.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
5.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
6.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
7.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
8.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
9.
Pre-Required Procedures (Linux)
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12.
Scan and save a document in PDF format (Scan to File)
13.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
When I print, the pages are smudged with ink. What should I do?
15.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
16.
I cannot make borderless prints.
17.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
18.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
Protect your Brother machine against unauthorised access over the network
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
23.
How do I load 10 x 15 Glossy paper into my machine?
24.
Can I use voice mail on the same line as my Brother machine?
25.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
26.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
Can I still receive faxes or calls when the machine is switched off?
29.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
30.
Can I print using only the black ink cartridge when the Color cartridges have run out?