FAQs & Troubleshooting
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MFC-5440CN
272 Results
1.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
2.
Which E-mail packages are compatible with ControlCenter3?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Can I print from or scan to Android™ Smartphone?
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
Scan and save a document in PDF format (Scan to File)
8.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
I'm using Mac OSR X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
12.
The printer status is Offline or Paused.
13.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
14.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
15.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
16.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
17.
When I print, the pages are smudged with ink. What should I do?
18.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
19.
Vertical streaks appear in my copies.
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Can third party ink be used to refill the ink cartridges?
22.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
23.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
24.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
25.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
26.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
27.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
28.
What is the BRAdmin Professional software used for?
29.
How do I print on an envelope?
30.
Can I still receive faxes or calls when the machine is switched off?