FAQs & Troubleshooting
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MFC-3220C
187 Results
1.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
The printer status is Offline or Paused.
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
5.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
9.
Change the printer driver settings (Windows/macOS)
10.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
11.
When trying to print from Mac OS® X the print queue is stopped.
12.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
13.
Cannot print after a Windows 10 update (June 2020)
14.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
15.
Can I print from or scan to Android™ Smartphone?
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
17.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
19.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
20.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
21.
How can I clear the "PLS OPEN COVER" error message on LCD?
22.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
23.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
24.
Why can't I print when an ink cartridge is empty?
25.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
26.
I installed scan-key-tool, but it does not work. (Linux)
27.
My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
28.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
29.
Print command (cupswrapper) (Linux)
30.
Delete print jobs from the print queue.