FAQs & Troubleshooting
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HL-6050DN
150 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
"JAM REAR" error appears on the LCD. What should I do?
4.
What is the BRAdmin Professional software used for?
5.
"JAM MP TRAY" error appears on the LCD. What should I do?
6.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
7.
"JAM DUPLEX" error appears on the LCD.
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
11.
"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
12.
How do I factory reset the print server?
13.
Delete print jobs from the print queue.
14.
"JAM INSIDE" error appears on the LCD. What should I do?
15.
What can happen if the wrong paper is used in your machine.
16.
What is the recommended paper?
17.
How can I print envelopes?
18.
Pre-Required Procedures (Linux)
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
What driver package format is supported by my Linux distribution?
21.
Cannot print after a Windows 10 update (June 2020)
22.
Can I print from or scan to Android™ Smartphone?
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
25.
What is a "Generic PCL Driver"?
26.
When printing multiple copies of a document using the 'N in 1' setting within the printer driver, the last page is sometimes printed on the first page of the next set of printouts.
27.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
28.
White lines appear across the page.
29.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
30.
How do I clear paper jams?