FAQs & Troubleshooting
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HL-5240
124 Results
1.
How to identify your Operating System (OS).
2.
The printer prints unexpectedly or it prints garbage.
3.
What kind of paper can I use?
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
5.
Printouts (envelopes) have creases.
6.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
7.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
9.
Install the built-in drivers (For Windows 8 and Windows 10)
10.
How can I change the printer settings?
11.
What is a "Generic PCL Driver"?
12.
When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
13.
What is the best printer driver to use-the PCL or BR-Script driver?
14.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
15.
Printouts have wrinkles or creases.
16.
How can I clean the corona wire of the drum unit?
17.
How do I install additional memory?
18.
I cannot print from my computer via USB.
19.
Black toner marks appear across the page.
20.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
21.
Print on both sides of the paper.
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
What driver package format is supported by my Linux distribution?
24.
Cannot print after a Windows 10 update (June 2020)
25.
Windows 10 Support Information
26.
Delete print jobs from the print queue.
27.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
29.
In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
30.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)