1.

Where is the serial number located?

2.

"Unexpected file format." appears on my PC when I try to import an image file.

3.

I tried to import a "*.DST" file, but the thread colors became nonsense.

4.

Embroidery

5.

When attempting to open an embroidery file located on a CD-ROM with PE-Design Ver.7.0, a message "The parameter is incorrect" is displayed and the file does not open.

6.

What is the difference between PE-Design Ver6 and Ver7?

7.

The designs of my Brother Embroidery Cards could be erased if I load them into the computer?

8.

Why can't I select the 110 mm x 110 mm Design Page Size?

9.

When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.

10.

I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.

11.

How do I set an outline or a region inside that will not be sewn.

12.

When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.

13.

I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?

14.

When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them. What can I do to finish the embroidery without this gap?

15.

Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?

16.

Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.

17.

I tried to send an embroidery file from Design Center or Design Database to Layout & Editing, but the embroidery data was not imported to Layout & Editing.

18.

What is the difference between PE-Design Ver7 and Ver8?

19.

Can I use an original card from a previous version of PE-DESIGN with Ver.5, Ver.6, Ver.7 or Ver.8?

20.

Why do I receive the Warning Message "Please change direction of sewing Region"?

21.

When I select the Gradation check box in Expert mode of the Region sewing attribute dialog box in Design Center, I cannot blend two colors.

22.

In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.

23.

When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?

24.

I am trying to open designs that I have downloaded from the Internet or from a disk. When I try to open them in Layout & Editing, it gives an error message "unexpected file format".

25.

When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?

26.

When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?

27.

I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.  

28.

Is the stitch count recalculated in the program when a design is changed from its original size?

29.

Why can't I import some embroidery files correctly?

30.

I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.