FAQs & Troubleshooting
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FAX-1840C
152 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
2.
Delete print jobs from the print queue.
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Why doesn't the machine answer when receiving a call?
5.
How do I print on an envelope?
6.
I can receive a fax, but cannot receive a telephone call.
7.
I cannot receive a color fax. Why?
8.
ControlCenter3 displays a blank screen at startup (Windows)
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
10.
Do I need a telephone line to send and receive faxes with my Brother machine?
11.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
12.
How do I clear Machine Error 46?
13.
Why is it necessary for my machine to go through regular cleaning cycles?
14.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
15.
The keys on the control panel do not respond.
16.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
17.
What is Distinctive Ring and how do I program it?
18.
How do I program the date and time?
19.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
20.
Can I still receive faxes or calls when the machine is switched off?
21.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
22.
When I print, the pages are smudged with ink. What should I do?
23.
Configure and use PC-FAX (CUPS) (Linux)
24.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
25.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
26.
Pre-Required Procedures (Linux)
27.
Windows 10 Support Information
28.
How to identify your Operating System (OS).
29.
Can I print from or scan to Android™ Smartphone?
30.
Change the printer driver settings (Windows/macOS)