FAQs & Troubleshooting
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FAX-1360
44 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I confirm that the FAX was sent correctly?
3.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed the ink cartridge?
4.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
5.
What is Distinctive Ring and how do I program it?
6.
Why doesn't the machine answer when receiving a call?
7.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
8.
Why doesn't my Brother machine have a dial tone?
9.
Can I program my Brother machine to forward the faxes I receive to another location?
10.
The monochrome copies I make are too light. What can I do?
11.
When I print, the pages are smudged with ink. What should I do?
12.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty Black". What can I do?
13.
What is the "Station ID" and how do I set it?
14.
Can I use voice mail on the same line as my Brother machine?
15.
How do I clean the Scanner to improve the copy or fax quality?
16.
When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
17.
Do I need a telephone line to send and receive faxes with my Brother machine?
18.
Can I print from or scan to Android™ Smartphone?
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
I can receive a fax, but cannot receive a telephone call.
21.
My machine does regular cleaning cycles in the night. How can I correct this?
22.
Verify if the Brother machine has a dial tone
23.
I cannot pull the paper tray out of my machine. What can I do?
24.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
25.
Can third party ink be used to refill the ink cartridges?
26.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
27.
Where can I find my Brother machine's serial number?
28.
Improve poor print quality.
29.
How do I replace the Ink Cartridge?
30.
What does "NG" or "ERROR" on the Transmission Verification Report mean?