FAQs & Troubleshooting
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DCP-8045D
184 Results
1.
How to identify your Operating System (OS).
2.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
3.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
4.
Print the Network Configuration page
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
Change the printer driver settings (Windows/macOS)
7.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
8.
The printer status is Offline or Paused.
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
I'm using Macintosh. What is the PreScan option used for?
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
What driver package format is supported by my Linux distribution?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
17.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
18.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
19.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
20.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
21.
Pre-Required Procedures (Linux)
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
24.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
26.
I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
27.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
28.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
29.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
30.
What is a "Generic PCL Driver"?