FAQs & Troubleshooting
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DCP-7010
238 Results
1.
What driver package format is supported by my Linux distribution?
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
4.
How to identify your Operating System (OS).
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
7.
Does NC-2200w work with Windows Vista?
8.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
9.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
12.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
13.
Can I print from or scan to Android™ Smartphone?
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
How do I load legal size paper in the paper tray?
16.
Load envelopes, labels, or thick paper into the manual feed slot.
17.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
18.
I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
19.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
20.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
21.
After I installed Sun JavaVM, some applications will not work correctly.
22.
Load paper.
23.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
24.
Pre-Required Procedures (Linux)
25.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
26.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
27.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
28.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
29.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
30.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?