FAQs & Troubleshooting
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DCP-6690CW
295 Results
1.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
2.
Scan multiple pages into one file instead of each scan being saved as a separate file.
3.
One or more of my colors are not printing (blank). What can I do?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
Change the printer driver settings (Windows/macOS)
7.
Scan and save a document in PDF format (Scan to File)
8.
How to identify your Operating System (OS).
9.
The LCD displays an error code (number). What does it mean?
10.
The printer status is Offline or Paused.
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
What is Brother iPrint&Scan?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
15.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
16.
When I print, the pages are smudged with ink. What should I do?
17.
I cannot print using my Brother machine on a wireless network (Windows)
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
20.
Can I use AirPrint with my Brother machine?
21.
How can I print, fax, copy and scan using A3/Ledger size paper?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
25.
Scan a document using "Scanner and Camera Wizard" in Windows XP
26.
Scan a document from a Windows XP application
27.
How do I clear the message "Unable to..." or "... Unable" ?
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
Delete print jobs from the print queue.
30.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.