FAQs & Troubleshooting
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DCP-6690CW
295 Results
1.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
2.
Scan multiple pages into one file instead of each scan being saved as a separate file.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
One or more of my colors are not printing (blank). What can I do?
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
Change the printer driver settings (Windows/macOS)
7.
Scan and save a document in PDF format (Scan to File)
8.
What is Brother iPrint&Scan?
9.
How to identify your Operating System (OS).
10.
The LCD displays an error code (number). What does it mean?
11.
The printer status is Offline or Paused.
12.
How can I print, fax, copy and scan using A3/Ledger size paper?
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
19.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
20.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
21.
When I print, the pages are smudged with ink. What should I do?
22.
I cannot print using my Brother machine on a wireless network (Windows)
23.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
24.
Can I use AirPrint with my Brother machine?
25.
Scan a document using "Scanner and Camera Wizard" in Windows XP
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
28.
How do I know which side up my photo paper should be in the tray?
29.
Scan a document from a Windows XP application
30.
How do I clear the message "Unable to..." or "... Unable" ?