FAQs & Troubleshooting
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DCP-330C
205 Results
1.
How do I load paper?
2.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
5.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
6.
I'm using Macintosh. What is the PreScan option used for?
7.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
11.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
12.
Scan a document using "Scanner and Camera Wizard" in Windows XP
13.
What kind of Media Adapter can I use?
14.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
15.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
18.
Open the Control Panel (For Windows)
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Scan and save a document in PDF format (Scan to File)
21.
The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
22.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
25.
The downloaded driver's name is different from my machine's name. (Linux)
26.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
27.
Pre-Required Procedures (Linux)
28.
Install the built-in drivers (For Windows 8 and Windows 10)
29.
Open the "Scanners and Cameras" and Properties.
30.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.