FAQs & Troubleshooting
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DCP-130C
204 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
4.
What kind of Media Adapter can I use?
5.
Can I print from or scan to Android™ Smartphone?
6.
Pre-Required Procedures (Linux)
7.
Change the printer driver settings (Windows/macOS)
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
Why can't I print when an ink cartridge is empty?
10.
How do I load paper?
11.
Where can I find my Brother machine's serial number?
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
14.
Scan and save a document in PDF format (Scan to File)
15.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
16.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
17.
Command List of brscan. (Linux)
18.
Install the built-in drivers (For Windows 8 and Windows 10)
19.
I cannot install the driver when using the Driver Install Tool. (Linux)
20.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
21.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
22.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
23.
Can I print using only the black ink cartridge when the Color cartridges have run out?
24.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
25.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
26.
Which E-mail packages are compatible with ControlCenter3?
27.
Can third party ink be used to refill the ink cartridges?
28.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
29.
When I print, the pages are smudged with ink. What should I do?
30.
How do I clear the message "PAPER JAM" from the display?