FAQs & Troubleshooting
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MFC-L2701DW
251 Results
31.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
32.
Toner Low or Prepare New Toner Cartridge
33.
Load paper in the paper tray
34.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
35.
Document Jam (With Video Instructions)
36.
Jam Inside (With Video Instructions)
37.
Jam Tray (With Video Instructions)
38.
Reset the network settings to the factory default
39.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
40.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
41.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
42.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
43.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
44.
Where can I download Brother iPrint&Scan application for Mac?
45.
I cannot print using my Brother machine on a wireless network (Mac)
46.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
47.
Scan from the Brother iPrint&Scan application using Windows Phone.
48.
Printing/ Scanning with a mobile device
49.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
50.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
51.
I am having a problem receiving faxes.
52.
Print the Network Configuration Report
53.
Image skewed
54.
I cannot save a file downloaded from the Brother support website (For Windows)
55.
Enable the Brother machine's network interface.
56.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
57.
Print Unable or Print Unable XX
58.
Confirm that a FAX I sent was received correctly.
59.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
60.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?