HL-5040
FAQs & Troubleshooting |
HL-5040
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26 Results
1. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2. 25/03/2016
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
3. 05/06/2014
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
4. 27/01/2014
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
5. 27/01/2014
How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
6. 14/05/2013
Printouts have toner specks.
7. 13/05/2013
Printouts have a curl or wave.
8. 10/05/2013
Printouts have wrinkles or creases.
9. 10/05/2013
Black toner marks appear across the page.
10. 10/05/2013
White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
11. 10/05/2013
White lines appears down the page.
12. 10/05/2013
Lines appears across the page.
13. 10/05/2013
White lines appear across the page.
14. 09/05/2013
Printouts are with gray background.
15. 09/05/2013
Printouts are faint.
16. 08/05/2013
The image is ghosted.
17. 01/05/2013
The printed letters are slanted, positioned incorrectly.
18. 26/04/2013
White spots appear in areas of dense black printing.
19. 26/04/2013
Vertical black lines appear on the printout.
20. 25/04/2013
Output sheets are completely black.
21. 16/11/2011
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
22. 02/11/2011
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
23. 02/11/2011
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24. 17/10/2006
The printer prints unexpectedly or it prints garbage.
25. 16/10/2006
Printouts (envelopes) have creases.
26. 30/03/2006
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?