FAQs & Troubleshooting
Popular |
PJ-773
120 Results
1.
How do I connect my printer via Wi-Fi®?
2.
Printing from an Android™ device
3.
Printing from a Windows PC or Mac
4.
How to identify the printer's firmware version
5.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
6.
How do I turn the printer off?
7.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
8.
When printing from an application, the application's "Collate" setting does not work correctly.
9.
What iOS mobile application can I use?
10.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
11.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
12.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
13.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
14.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
15.
How to install the rechargeable Li-ion battery (optional)
16.
The print quality is poor, and the image is too light or dark.
17.
How to insert paper
18.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
19.
Installing the software
20.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
21.
The paper is jammed in the printer.
22.
The side margins are incorrect.
23.
How to charge the rechargeable Li-ion battery
24.
How to connect to an AC power outlet (optional)
25.
Printing is not possible. (USB connection)
26.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
27.
How do I transfer templates to the printer?
28.
I cannot connect my printer to a Windows 11 computer via USB.
29.
Where can I find my Brother printer's serial number?
30.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)