FAQs & Troubleshooting
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PJ-763MFi
117 Results
1.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
2.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
3.
What Android™ mobile application can I use?
4.
Printing is not possible. (USB connection)
5.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
6.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
7.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
8.
What iOS mobile application can I use?
9.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
10.
How to connect to a DC power outlet (optional)
11.
How do I connect the printer and my mobile device via Bluetooth®?
12.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
13.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
14.
Printing from an Android™ device
15.
Using the Communication Settings (for Windows)
16.
Using the Printer Setting Tool (for Mac)
17.
How to identify the printer's firmware version
18.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
19.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
20.
How do I transfer label templates with P-touch Transfer Express?
21.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
22.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
23.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
24.
Using the Printer Setting Tool (for Windows)
25.
Using the Device Settings (for Windows)
26.
What is the JPEG printing and how can I use it?
27.
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
28.
How to insert paper
29.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
30.
Where can I find my Brother printer's serial number?