FAQs & Troubleshooting
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PJ-723
105 Results
1.
Printing from a Windows PC or Mac
2.
How do I turn the printer off?
3.
Printing is not possible. (USB connection)
4.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
5.
Installing the software
6.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
7.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
8.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
9.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
10.
How do I transfer templates to the printer?
11.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
12.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
13.
What Android™ mobile application can I use?
14.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
15.
How do I transfer label templates with P-touch Transfer Express?
16.
How to identify your Operating System (OS) for Windows or Mac
17.
The print quality is poor, and the image is too light or dark.
18.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
21.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
22.
How do I clean the platen roller?
23.
How to install Brother software on a computer not connected to the Internet
24.
How to open the Devices and Printers window
25.
The top margin is incorrect.
26.
How do I uninstall the printer driver?
27.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
28.
The latest printer driver was successfully installed, but the driver did not update correctly.
29.
The side margins are incorrect.
30.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)