FAQs & Troubleshooting
Popular |
PDS-6000
61 Results
1.
Document misfeeds.
2.
"Multifeed" or "Multifeed is detected."
3.
Paper suitable for scanning
4.
The scan speed is too slow.
5.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
6.
Do not open the ADF cover when scanning.
7.
TWAIN or WIA errors appear when starting to scan. (Windows)
8.
I cannot save a file downloaded from the Brother support website (For Windows)
9.
No document in ADF.
10.
Change the paper settings. (Using DS Capture)
11.
My scanner is connected but it will not feed my document or do anything else.
12.
"Document Jam/too Long" or "A document is jammed in the ADF."
13.
Uninstall the scanner driver. (Linux)
14.
Check the firmware version.
15.
A page that is not a blank page is skipped.
16.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
17.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
18.
White vertical lines or white stripes appear on the scanned image.
19.
ADF AFE R/W test error
20.
DRAM R/W test error
21.
The file size is too large.
22.
Change the image settings. (Using DS Capture)
23.
My scanner gets warm.
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
The scan quality is poor.
26.
What driver package format is supported by my Linux distribution?
27.
The scanned documents are put into the incorrect order. (macOS)
28.
Command List of brscan. (Linux)
29.
Uninstall Scan-key-tool. (Linux)
30.
error 20392 - Scanner not responding, check card, power, and cable.