FAQs & Troubleshooting
Popular |
PDS-5000
61 Results
1.
Document misfeeds.
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
My scanner gets warm.
4.
The scan speed is too slow.
5.
Replace Roller
6.
"Multifeed" or "Multifeed is detected."
7.
"Document Jam/too Long" or "A document is jammed in the ADF."
8.
Cannot find the scanner.
9.
Change the image settings. (Using DS Capture)
10.
Do not open the ADF cover when scanning.
11.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
12.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
13.
What driver package format is supported by my Linux distribution?
14.
NVRAM R/W test error
15.
TWAIN errors appear when starting to scan. (Macintosh)
16.
How to identify your Operating System (OS).
17.
Delete a network scanner entry. (Linux)
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
ADF rear lamp error
20.
TWAIN or WIA errors appear when starting to scan. (Windows)
21.
Colors in the scanned image are dark.
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
Paper suitable for scanning
24.
DRAM R/W test error
25.
Command List of brscan. (Linux)
26.
The rollers are worn.
27.
error 20392 - Scanner not responding, check card, power, and cable.
28.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
29.
The file size is too large.
30.
I cannot install the scanner drivers.