FAQs & Troubleshooting
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MFC-9010CN
266 Results
31.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
32.
I cannot find some option in the Printing preferences. (For Windows)
33.
Download a file from the "Downloads" section and save it to Windows 8 computer.
34.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
35.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
36.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
37.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
38.
Print on plain paper or bond paper from the Manual feed slot
39.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
40.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
41.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
42.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
43.
I can print but cannot scan via network. (For Mac)
44.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
45.
Scan and save a document in PDF format (Scan to File)
46.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
47.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
48.
Printouts have wrinkles.
49.
Reset the network settings to the factory default (video instructions).
50.
Reset the network settings to the factory default
51.
What is the recommended paper?
52.
Replace Toner
53.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
54.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
55.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
56.
Scan from the Brother iPrint&Scan application using Windows Phone.
57.
Delete print jobs from the print queue.
58.
Open the Control Panel (For Windows)
59.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
60.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.