FAQs & Troubleshooting
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MFC-6490CW
347 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
Replace Ink
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
What is Brother iPrint&Scan?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
8.
Can my Brother machine print a report to verify a fax I sent was received?
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
The printer status is Offline or Paused.
13.
When I print, the pages are smudged with ink. What should I do?
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
16.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
17.
What is Distinctive Ring and how do I program it?
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
When I make a copy the image or text is cut off. What can I do?
22.
Scan a document from a Windows XP application
23.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
28.
Print using only the black ink cartridge when the Color cartridges have run out.
29.
Scan a document into ScanSoft™ PaperPort™ 11SE
30.
Which E-mail packages are compatible with ControlCenter3?