FAQs & Troubleshooting
Popular |
MFC-490CW
336 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from or scan to Android™ Smartphone?
3.
Replace Ink
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Change the printer driver settings (Windows/macOS)
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
I cannot find some option in the Printing preferences. (For Windows)
8.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
10.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
11.
Can I use voice mail on the same line as my Brother machine?
12.
What is Brother iPrint&Scan?
13.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
14.
What is Distinctive Ring and how do I program it?
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
17.
When I print, the pages are smudged with ink. What should I do?
18.
Paper Jam
19.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
20.
How do I factory reset the network settings?
21.
Cannot print after a Windows 10 update (June 2020)
22.
I cannot print using my Brother machine on a wireless network (Windows)
23.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
24.
Print a web page from iPrint&Scan when using an Android™ mobile device.
25.
I still receive the error message "Paper Jam" after I removed the jammed paper.
26.
I cannot make borderless prints.
27.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
The printer status is Offline or Paused.
30.
Scan and save a document in PDF format (Scan to File)