FAQs & Troubleshooting
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MFC-490CW
338 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Stop my Brother machine from automatically redialing a number.
4.
What is Brother iPrint&Scan?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Replace Ink
7.
I cannot remove red-eye.
8.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
9.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
Scan and save a document in PDF format (Scan to File)
14.
Can I use voice mail on the same line as my Brother machine?
15.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
16.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
17.
What driver package format is supported by my Linux distribution?
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
The printer status is Offline or Paused.
21.
One or more of my colors are not printing (blank). What can I do?
22.
When I print, the pages are smudged with ink. What should I do?
23.
How do I load envelopes into my machine?
24.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
26.
Scan from the Brother iPrint&Scan application using Windows Phone.
27.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
28.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
29.
Do I need a telephone line to send and receive faxes with my Brother machine?
30.
Locate files scanned with ControlCenter3 (For Windows)