FAQs & Troubleshooting
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HL-2270DW
215 Results
1. 16/04/2025
I cannot print from my computer via USB.
2. 16/04/2025
I cannot print from my computer via network. (For Macintosh)
3. 05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
4. 07/01/2025
Faint
5. 13/12/2024
How to identify your Operating System (OS).
6. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
8. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
9. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
10. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11. 01/06/2023
Delete print jobs from the print queue.
12. 11/05/2023
Verify the Brother machine connected to the Wireless Network (For Macintosh)
13. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
14. 27/03/2023
Change the printer driver settings (Windows/macOS)
15. 27/03/2023
The printer status is Offline or Paused.
16. 24/03/2023
Open the Status Monitor
17. 17/03/2023
The printer prints unexpectedly or it prints garbage data.
18. 15/03/2023
"Offline" appears on the Status Monitor.
19. 28/02/2023
Verify the Brother machine connected to the Wired Network (For Windows)
20. 15/02/2023
Verify the Brother machine connected to the Wireless Network (For Windows)
21. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
22. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
23. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
24. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
25. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
26. 13/12/2022
Curl or wavy
27. 13/12/2022
Turn the Toner Save Mode on or off.
28. 16/11/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
29. 07/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
30. 31/10/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)