FAQs & Troubleshooting
Popular |
DS-700D
53 Results
1.
Install the DSmobile Scan application. (For Windows users only)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How to identify your Operating System (OS).
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
I do not have or lost the black and white calibration sheet.
6.
When I calibrate I get a "White-only" calibration message.
7.
Install the scanner driver (For Windows)
8.
Install PaperPort™ 12SE onto Windows 10.
9.
Download a file from the "Downloads" section and save it to Windows 8 computer.
10.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
11.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
12.
Can I print from or scan to Android™ Smartphone?
13.
Scan a document in Windows 8 and Windows 10.
14.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
15.
Clean the Plastic Feeding Sheet.
16.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
17.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
18.
Clean the scanner. (For Macintosh)
19.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
20.
Calibrate your scanner. (For Windows)
21.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
22.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
23.
My unit has no power.
24.
Clean the scanner. (For Windows )
25.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
26.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
27.
Open the Control Panel (For Windows)
28.
File size of the scanned document.
29.
Calibrate your scanner. (For Macintosh)
30.
I can no longer choose the program I want to use to scan a document. (For Windows)